Windscreen2U Sdn Bhd – From RM1.8M MoM to RM2.8M MoM in 6 months time

Windscreen2U is one of Malaysia’s fastest-growing automotive glass service providers, operating multiple outlets across West Malaysia and offering windscreen repair, replacement, and tinting services.

When Pixelmites Digital began working with Windscreen2U in August 2024, the brand was already generating strong traction:

  • RM1.8 million in month-on-month sales

  • 24 outlets across West Malaysia

  • Heavy reliance on manual lead handling

  • Inconsistent lead quality and follow-ups

  • No unified national marketing system across outlets

The leadership team’s goal was not just to “get more leads,” but to build a scalable growth engine that could support nationwide expansion, outlet onboarding, and long-term revenue stability.

The Challenge

As Windscreen2U scaled, they faced three critical bottlenecks:

  1. Fragmented Marketing Across Cities
    Each outlet required local relevance, but there was no structured system to run highly localised campaigns at scale.

  2. Operational Strain From Lead Volume
    Manual handling of enquiries created response delays, inconsistent follow-ups, and revenue leakage.

  3. Creative Fatigue & Funnel Inefficiency
    Existing ad creatives lacked systematic testing, retargeting logic, and full-funnel optimisation.

Our Strategy

Pixelmites approached Windscreen2U as a long-term growth partner, not just an ad agency.

1. Localised Performance Marketing at Scale

We built a highly localised ad system across major cities in West Malaysia, ensuring each outlet had city-specific creatives, targeting, and messaging.
This allowed Windscreen2U to dominate search and social visibility in multiple regions simultaneously.

2. Funnel-Based Growth Architecture

We implemented a full-funnel strategy covering:

  • Awareness & acquisition

  • Retargeting for undecided prospects

  • Conversion optimisation

  • Repeat enquiries & loyalty layers

This turned cold traffic into high-intent enquiries and recovered lost leads through structured remarketing.

3. Creative Production Engine

We produced 25+ high-converting video ads, continuously testing angles, formats, and messaging to combat creative fatigue and scale winners.

4. Retargeting System

We built a structured retargeting framework designed to
“turn silence into second chances” by re-engaging users who viewed ads, visited landing pages, or initiated enquiries without converting.

5. AI Customer Support System

To solve operational strain, we implemented an AI-powered customer support system to handle first-touch responses, FAQs, and lead routing.
This reduced manual workload and improved response speed across multiple outlets.

The Results

Between August 2024 and 2026, Windscreen2U achieved:

Revenue Growth

  • RM1.8M → RM2.8M+ in month-on-month sales

  • Over RM2.8 million in MoM sales generated at peak scale

Outlet Expansion

  • 24 outlets → 45+ outlets across West Malaysia

  • Scaled marketing support for 40+ active outlets

Advertising Performance

  • 8%+ average CTR

  • 15% conversion rate attributed to ads

Operational Efficiency

  • 80% reduction in manual work through automation

  • Faster lead response times

  • More consistent follow-ups across outlets

Market Coverage

  • Highly localised campaigns across 15 cities

  • Nationwide brand visibility across West Malaysia

Creative & Funnel Wins

  • 25+ high-converting video ads produced

  • Structured retargeting framework implemented

  • Full-funnel optimisation across acquisition → conversion

What Made This Partnership Work

This wasn’t a “run ads and hope” engagement.

Pixelmites acted as a strategic growth partner, focusing on:

  • Revenue impact, not vanity metrics

  • Systems, not just creatives

  • Scalability, not short-term wins

  • Operational efficiency, not just lead volume

By combining performance marketing, automation, creative production, and funnel strategy, Windscreen2U transitioned from a multi-outlet operator into a nationwide automotive brand with a repeatable growth engine.

Final Outcome

Today, Windscreen2U operates:

  • 45+ outlets across West Malaysia

  • Generates up to RM2.8M+ in monthly sales

  • Runs a scalable, localised marketing system

  • Uses AI-powered customer support

  • Maintains strong paid ads performance across multiple cities

Services Involved

  • Paid Advertising (Meta Ads)
    Localised lead generation, retargeting, and full-funnel campaigns across multiple cities and outlets.

  • Paid Advertising (Google Ads)
    High-intent search campaigns to capture bottom-of-funnel demand and dominate city-level visibility.

  • Social Media Content Creation
    Branded content designed to build trust, authority, and engagement across Windscreen2U’s digital presence.

  • Video Ad Production
    Creative development and testing of 25+ high-converting video ads for performance marketing at scale.

We Deliver Results.

Want to Work With Us?

Schedule a call with us to find out more about what our marketing can do, specifically for your business.